Many people are wondering if they should go see their healthcare providers during the Covid pandemic so we asked a Phoenix area healthcare office what they recommend and how they prepare for their patients. This was their response:
"It is not an easy decision, and the risk vs. benefits need to be assessed. While certain visits can be handled with a phone call or a video call, there are many things that need to be done in the office. What determines the importance of being seen in person by a healthcare provider varies; but the deciding factor usually rides on weighing the possibility and risk of an issue worsening if not treated in a timely manner, or even the question of “Am I putting my health or life in jeopardy by not taking care of myself and not seeing my healthcare provider?”
Our office, as well as many others, have from the very beginning of the COVID-19 pandemic been committed to going above and beyond to ensure the health and safety of our employees and our patients. Providing exceptional healthcare remains our top priority, and right now that also means keeping our patients and staff safe from COVID-19, which will continue to be part of our lives until we are able to reach a widespread state of immunity or have seen the development of better drugs and treatments.
As we learn to live with the coronavirus in the community, we remain responsive to the needs of our patients and employees.
Here are the precautions and processes we have in place to keep our staff and patients safe from COVID-19 while they are in our office:
- Requiring everyone to wear face masks while at our office at all times.
- Screening everyone entering our office for signs and symptoms of COVID-19.
- Not allowing unnecessary visitors in our waiting room. (However, we know what a vital role essential caregivers and certain family members play in our patients’ care, and we understand and welcome them.)
- High level of cleaning and disinfecting using hospital grade products. While we have always disinfected all surfaces that came in contact with a patient, since the beginning of Covid, we have minimized the surfaces in waiting areas and clean and disinfect everything including the doors and handles in between any exposure to people.
- Social distancing. We ask that our patients and employees maintain a distance of at least 6 feet at all times when possible.
Our patients and staff members and their families are at the heart of every decision we are making. We understand how overwhelming these times are and want you to know that we are here for you and that you can – and should – continue to feel safe coming to our office."
CCA - Continence Center of America
note: Continence Center of America specializes in the evaluation and non-surgical treatment of male & female urinary and fecal incontinence, voiding dysfunction, pelvic pain, female pelvic organ prolapse (POP), bowel issues and female sexual health.